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CRM (Customer relationship management) 

Odoo 13 Enterprise                                
     
Customer relationship management (CRM) is a technology for handling all your company's interactions and relationships with customers and prospective clients. The goal is simple: Improve business relationships. A CRM system helps companies stay connected to customers, streamline processes, and improve profitability.


 
 

Odoo 13 CRM Key Features

Sales

Create leads, follow and analyse 

Add leads to CRM by mail 

You can create lead from anywhere by sending

an email to a predefined address, and assign it to a specific sales team.



Geo Location

Option to segregate sales teams and configure

other automated  actions according to the partner location.



Analysis

Lead, Opportunities, phone calls, sales recipients/revenue and much more. 

Marketing

Outstanding lead generation

Lead Generation and ENTRENCHMENT

You can generate  new leads directly from Odoo CRM according to industry, company size and Country. Also available to refine generated leads by choosing the job roll.

CAMPAIGNS 

Mails and SMS campaigns, including templates and survey. 




Multi-language 

Speak with your customers with their languages and convert more. 

Messaging

Let your customer feel that he's special

Smart calendar

There is  a full functional calendar  in Odoo apps, moreover, the is integration availability  with Google drive.


VOIP (Voice Over IP)

Are you paying much for phone bill? not anymore! With Odoo CRM you can now make free calls by using internet infrastructure. 



CENTRALISED communications 

All mails, SMSs, attachments for each customer are logged and available in one place. 

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